My services.

  • Office Management.

    I specialize in providing virtual office management for behavioral health and medical practices. Whether you're a solo provider or part of a growing group practice, I support daily operations so you can focus on client care. Services include:

    Email management & inbox triage

    Calendar scheduling & rescheduling

    Phone call follow-ups & voicemail management

    Administrative support for onboarding clients & staff

    Document management & secure sharing

  • Business, coaching & practice startup.

    From vision to launch, I guide mental health and wellness providers through the entire practice-building process. My coaching services include:

    Business formation guidance (LLC, EIN, etc.)

    Practice branding, systems, and workflows

    Tech stack setup (EHR, email, phone, etc.)

    Hiring & team onboarding processes

    Ongoing accountability and operational coaching

  • Insurance & Credentialing Support.

    Navigating insurance and credentialing can be overwhelming—let me simplify it for you. I offer:

    NPI & CAQH setup/updates

    Insurance panel applications & follow-ups

    EHR setup support & form creation

    Assistance with re-credentialing and tracking deadlines

    Claims submission and insurance verifications

  • Virtual Assistant.

    Support for the day-to-day operations that keep your business running efficiently and professionally. Services include:

    Email Management: Inbox cleanup, responding to routine messages, triaging urgent communications, and setting up out-of-office replies

    Calendar Scheduling: Appointment booking, reminders, calendar syncing across platforms like Google, Outlook, and Calendly

    Billing & Invoicing: Preparing and sending invoices, payment tracking, reconciling accounts, and generating basic financial reports

    Intake Coordination: Assisting new clients with onboarding paperwork, EHR setup, scheduling, and communication follow-ups

    Phone Support: Managing calls and voicemails, returning client inquiries, and acting as a professional point of contact for your practice

    Lead Generation & Follow-Up: Monitoring and responding to incoming leads (via email, website forms, directories), conducting initial screenings, and scheduling consultations to convert inquiries into clients

  • Social Media Marketing & Content Creation.

    Designed for therapists, coaches, and wellness providers who want to grow their online presence without the overwhelm. Services include:

    Content Planning & Strategy: Monthly calendars tailored to your brand voice and clinical expertise

    Custom Graphics & Posts: Branded visuals, educational carousels, quotes, and service highlights

    Caption Writing: Engaging, relevant, and algorithm-friendly text that connects with your ideal audience

    Platform Management: Posting and scheduling on Instagram, Facebook, LinkedIn, and more

    Engagement Support: Light comment and DM monitoring (optional) to keep your community active

    Analytics Reporting: Monthly insights to track growth and guide future strategy

    Whether you're just starting or want to level up your content, I help you stay consistent and connected online—without burning out.

  • Other Services.

    In addition to virtual assistant, office management, and business coaching, I offer a variety of specialized services tailored to meet the unique needs of medical and behavioral health practices. These include:

    EHR Setup & Transitions (Simple Practice & Charm EHR):
    Seamless transition from your current system to Simple Practice or Charm EHR. Services include account setup, data migration, form creation, training, and system integration to optimize your workflows and ensure compliance.

    Clinician & Employee Hiring:
    I can help with the entire hiring process, including creating job postings, reviewing resumes, conducting interviews, and facilitating onboarding for new clinicians or administrative staff.

    Blog Writing & Content Creation:
    Engaging, SEO-friendly blog posts that attract potential clients, boost online visibility, and position your practice as an authority in your field.

    Email Marketing:
    Customized email campaigns to keep your clients informed, engaged, and coming back for more. From monthly newsletters to automated follow-ups, I handle the content creation and scheduling.

    Virtual Phone System Setup:
    Helping you set up a professional phone system with virtual capabilities, including voicemail management, call forwarding, and integrating with your practice's scheduling and communication tools.

Testimonials

  • "Exceptional Office Management & Organization"

    Laur"Angela has been a game changer for our practice. As the CEO of Hope Wellness, I was overwhelmed with administrative tasks that took time away from focusing on the clients we serve. Her office management services have been exceptional. From organizing our schedules to handling our emails and billing, she has created an efficient system that keeps us running smoothly. I no longer worry about the day-to-day operations, and my team can focus on what they do best — providing top-quality care. Angela’s attention to detail and dedication to our success have been invaluable."
    — Carol, CEO of Hope Wellness

  • "A Trusted Partner for Therapist Office Management"

    "As a Licensed Clinical Professional Counselor (LCPC), I needed someone who understood the unique needs of a therapy practice. Angela has been a huge asset to my business, handling everything from client intakes to billing and calendar management. She is incredibly organized, professional, and always responsive to my needs. Thanks to her, my practice has become more streamlined, allowing me to focus more on my clients and less on the administrative work. I highly recommend Angela’s services to any counselor or therapist looking for an office manager they can trust."
    — Megan Scott, LCPC, Bright Minds Counseling

  • A True Partner in Building My Integrative Health Practice"

    "I wouldn't be where I am today without Angela's help. I came to her with an idea to open an integrative health practice, and she not only guided me through the process but helped me build it from the ground up. From creating my business plan to setting up the entire infrastructure, marketing, and team, Angela’s coaching and expertise have been instrumental in my success. AOVA LLC’s support has been more than just business advice; it’s been a partnership that allowed me to grow into a thriving practice I’m proud of. I’m so grateful for everything she’s done for me."
    — Sarah Jacobs, Founder of Holistic Health & Wellness